1. About Us

These Terms govern your use of the website operated by The Lettings Cloud, a UK-based letting agency providing property lettings and management services.

2. Use of Website

By using this website, you agree to:

• Use it lawfully

• Not misuse or attempt to hack the site

• Provide accurate information

We may suspend access if these terms are breached.

3. Property Listings

• Property details are provided for guidance only

• Availability may change without notice

• We do not guarantee accuracy of all listings

4. Enquiries & Applications

• Submitting an enquiry does not guarantee a tenancy

• All applications are subject to referencing and checks

• We reserve the right to decline applications

5. Landlord Services

We offer services including:

• Tenant sourcing

• Property management

• Maintenance coordination

Separate contractual agreements will apply to landlords.

6. Fees

• Fees will be clearly communicated

• Tenant fees comply with the Tenant Fees Act 2019

• Landlord fees depend on service package

7. Liability

We are not liable for:

• Loss arising from use of the website

• Inaccuracies in property descriptions

• Third-party services

To the fullest extent permitted by UK law.

8. Intellectual Property

All website content (text, branding, images) is owned by or licensed to us.
You may not copy or reproduce without permission.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content or privacy practices.

10. Complaints

If you have a complaint, please contact us first.
We aim to resolve issues promptly and fairly.

11. Governing Law

These Terms are governed by the laws of England and Wales.

12. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance.